It's that time of year when we check our marketing list and then check it again. What have we done right? What have we done wrong? And, what should we add or delete from our list for next year?
I’ve been reading many articles on marketing trends for 2018 and to put it in the words of a global marketing industry leader, they are filled with “predictable predictions".
Of course, the latest and greatest technology is always on the list as is focusing on the customer, making better use of data, and the role of the marketer. All of these are about getting down to basics and doing them well. Serving your customers is always the most fundamental and essential ingredient of successful marketing as is staying in touch with them.
But, you ask, how do I get the basics right?
Here are a few helpful tips:
1. First, plan ahead to take a strategic approach, stay focused and efficient, and meet your objectives.
2. Consider your SWOT (Strengths, Weaknesses, Opportunities, Threats). Make a list and plan ahead for unforeseen changes! This is a time to be realistic and take a look at competitors. What are they doing that seems to work. Can you use this strategy or tool to your own advantage?
3. Content is still king and the more organic and fresh the better. That means investing the time and money to make it interesting and informative. Sharing good, relevant information is always important. Ask yourself what and why this is good information for your followers and customers.
4. Use tools like Google Analytics and social media native analytics to determine what is and isn’t working and how your audience is responding to your digital marketing. You’ll know what platform and type of post are working best, and the optimum time to post on social media.
5. Think before you post to protect your reputation and brand! Develop a personal social media policy. Getting too political, for example, may offend current or future customers.
6. Don’t neglect face-to-face or phone conversation. The art of the relationship is always best in person.
7. Schedule your posts to save time. There are many useful tools such as Hootsuite or Facebook’s built-in scheduler that are free or low-cost.
8. Always target your audience no matter where you’re promoting your product.
Choose a plan that focuses on strategy and sustainable growth. Build your program on a solid foundation and get help where needed. The best advocate for you and your product is you (and your publicist!).